With Kaseya VSA, IT managers can easily recognize issues within their IT environment and use the application’s tools and insights to resolve those issues before end users are impacted. This means users do not have to worry about updating their servers, workstations, and remote computers as the software automates the update process. The system makes information technology (IT) management simple as it automates and centrally manages IT to make and deliver predictable, reliable, and secure IT for businesses, regardless of size. CONS: I've encountered a couple of bugs when using the live connect remote control. I also wish they would look at some bugs that restart the computer sometimes when there's an error. Kaseya is an all around great company. Kaseya VSA OVERVIEW. IT Pro Reviews of Kaseya Subscribe Write a review. CONS: It would take time to learn it, but it's understandable since it has loads of new features. Kaseya VSA comes with tons of features and applications. Ease of Use. Features. It help us provide better services. However, it would be futile to chance on such application even among branded software products. ", "Old building blocks have lived on too long (this year is supposed to be the big clean-up). Position of Kaseya VSA in our main categories: Kaseya VSA is one of the top 50 Backup Software products, Kaseya VSA is one of the 500 IT Management Software products. PROS: Kaseya VSA allows us to do a lot of things that we can't do when using other software: (1) efficient management of networks; (2) easy review of servers; (3) automated maintenance tasks; and (4) easy monitoring of user behavior. CONS: The interface can be further improved by making it more intuitive and easy to navigate. CONS: It would be so much better if there's an admin app that would allow us to see the screen of our clients to make it easier for us to guide them. ITQlick rating (4.1/5) Starting from $1,100 per year. I used Kaseya … Write a Review! VSA is probably the most important force multiplier in my environment. Kaseya VSA is a cloud-based IT management system that also provides network security solution and remote monitoring to make businesses more cost-effective, faster, and more secure. CONS: The interface keeps on improving but navigation is still not that great. Kaseya VSA uses policy-based automation to drive scale and consistency. Kaseya Review: A complete IT … Good overall experience although my service desk have had confidence knocked in the product with … It's especially useful during the lockdowns. Kaseya VSA allows IT management to further extend their reach, significantly boost their efficiency, and enhance service levels by discovering and connecting to any device from any location through only a web browser. About Kaseya VSA. From 181 users reviews. With that information at hand you should be equipped to make an informed buying decision that you won’t regret. Kaseya VSA is the #3 ranked solution of our top Remote Monitoring and Management Software. Kaseya VSA is created to help businesses deliver on service level agreements (SLAs). CONS: Although it has a great range of functions, the interface can still be improved because it feels outdated compared to the interface of its competitors. CONS: I don't think this program works well with Mac, especially with the new iOS updates. It's great! PROS: Kaseya is user-friendly. Users can proactively monitor the status and health of their servers, workstations, remote computers, and networks as well as Windows event logs and applications. Documents problems and resolutions on production servers. You can automate deployment of software, manage patches, and proactively resolve issues across your complete environment with the push of a button. It's so far the best program of its kind. PROS: Among Kaseya's amazing features, I found scripting the best and most usable for me. The value-added every update is amazing! The system also allows users to access and remotely control computers securely at near instantaneous connect times with unparalleled reliability, even over high latency networks. Such in-depth research can make sure you weed out ill-fitting systems and choose the system that offers all the aspects you need for business success. Copyright © 2020 FinancesOnline. It's not intuitive enough for me. Kaseya VSA is very powerful and makes managing large groups of computers much easier. ", "I have switche3d most of my endpoint management to competing products because I have had much better results. It allows you to deploy policy-based automation with proactive remediation to increase productivity. For what we use it for Kaseya is hands down the best support tool I've used. This app saves us a lot of time as a team because it automates some of our tasks. Pros "The scripts you are able to create give you the power to re-mediate, install & manage most … PROS: This app gives me the right controls to work with a remote staff! 3.7. The clever thing to do would be to jot down the various important elements that require consideration such as required features, finances, skill levels of staff members, company size etc. Aside from its main features, there are options offered for the following: We realize that when you make a decision to buy IT Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. Hands down, the best. CONS: I do think that the patch management and monitoring configuration can still be improved. CONS: I don't think that asking for user permission to get on the screen is necessary. Explore the most detailed reviews on enterprise software from real users to get an unprecedented view into the product and vendor before you buy. Pros. ", "Prepare and present service and monitoring reports to management regularly. PROS: What I like best about Kaseya are these 3 main features: (1) ticketing; (2) agent management; and (3) policy management. Ease of Use 3,6 Customer Service 3,6 Features 4,2 Value for Money 3,7 Review software. Remote Control enables IT to remotely troubleshoot and manage end user endpoints regardless of their location. I love every feature of it especially the remote desktop connection, virus protection, ticketing, customization, and software deployment! Customer Service. AMA Account Managers are responsible for maintaining relationships with customers that own Kaseya's core product, the VSA RMM. Awesome. Reviewed on 23/07/2019 . It is dependable, secured, and accessible. Showing 5 of 181 reviews. You can also expand the power of VSA with security and backup integrations with the top providers in the business. Kaseya Remote Control is a powerful remote access solution, and just one of the modules that make Kaseya VSA a complete IT management solution. The Kaseya tools for managing client endpoints are fantastic. A Review from a user and an administrator of the Kaseya VSA Overall I (and our business) have a very positive experience with the Kaseya VSA in our day to day operations. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Kaseya VSA Review. PROS: Remote Connectivity and connection rate is very good, only few failures out of all the connections we make. Professional Services Automation Software - PSA, Project Portfolio Management Software - PPM. This results in more staff hours becoming available for critical projects rather than being spent on maintenance-related issues. Used Daily for 6-12 months. It's really what my company needed. "A Review from a user and an administrator of the Kaseya VSA" Comments: Overall I (and our business) have a very positive experience with the Kaseya VSA in our day to day operations. 4.1 / 5. CONS: Navigating through the program can still be improved. Such well-rounded research ascertain you stay away from unfit apps and buy the one that provides all the aspects you require company requires to achieve growth. I was being logged out quite frequently. Since companies have unique business-related needs, it is only sensible they avoid preferring a one-size-fits-all, ”best” software. Kaseya VSA enables IT managers to do more with their existing staff since the system significantly reduces the time spent on routine maintenance and remediation functions. How amazing is that? 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